PRIVACY POLICY

1. Introduction

WhoBrew, LLC ("WhoBrew," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information collected from you through your interactions with WhoBrew, including in-store purchases and marketing communications (email and SMS). This policy applies only to WhoBrew, LLC and not 7 Brew Coffee or any other entity. This policy also describes our use of cookies and similar technologies.

2. Information We Collect

We collect the following categories of personal information:

  • Contact Information: This includes your name, email address, and phone number. This information is collected only when you voluntarily provide it through our marketing signup forms or in-store.

  • Purchase History: We may collect information about your in-store purchases, including items purchased and transaction dates. This data is used internally to understand customer preferences and inform future marketing.

  • Website Usage Data: If you visit our website, we may collect data such as your IP address, browser type, and pages visited. This data is aggregated and anonymized and used only to improve our website and marketing efforts. (See Section 11 for more on our use of cookies).

We do not collect location data or other non-essential information without your explicit consent.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Marketing Communications: We use your contact information to send marketing emails and SMS messages about promotions, new products, and other relevant information. We only send these communications to customers who have explicitly opted in. You can opt out at any time (see Section 5). We may use your purchase history to personalize these communications.

  • Improving Customer Experience: We use purchase history to understand customer preferences and improve our offerings and overall customer experience.

  • Operational Purposes: We use your data to process transactions, manage accounts, fulfill orders, and provide customer support.

4. How We Share Your Information

We do not share your personal information with third-party marketers. We may share anonymized, aggregated data with 7 Brew Coffee for reporting purposes (e.g., overall sales performance). We may also share information with service providers assisting with payment processing, email marketing, or SMS marketing under strict confidentiality agreements. These providers are contractually obligated to maintain the confidentiality and security of your data. We will share information if required by law or to protect our rights or safety.

5. Your Choices and Rights

  • Opt-Out: You can opt out of marketing communications at any time. For emails, click the unsubscribe link. For SMS, reply "STOP."

  • Access and Correction: You can request access to or correction of your personal information by contacting us (see Section 9).

  • Data Deletion: You can request deletion of your personal information by contacting us (see Section 9). We may retain some information as required by law or for legitimate business purposes.

6. Data Security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy. We will post any changes on our website and may notify you by email if the changes are material. The last revision date will be at the top.

9. Contact Us

For questions or concerns, contact:

WhoBrew, LLC R27 Central Avenue Cortland, NY 13045.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of New York.

11. Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit our site. They help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please see our full Cookie Policy.

Effective Date:

Oct 9, 2024